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Vets & Nurses

Vet Referral

Everything your patients need, all in one place

A veterinary referral hospital built by veterinarians, for veterinarians.

We believe the best outcomes are achieved when general practitioners and specialists work together. That’s why we’ve built ACES around genuine collaboration. From open communication and accessible specialists, to seamless continuity of care and returning patients to the veterinarians who know them best. We see ourselves as an extension of your practice, working alongside you to provide exceptional care while supporting the ongoing relationships you’ve built with your clients.

  • One destination for all specialist needs, no multiple referrals required
  • Direct access to specialists for case discussions before and after referral
  • Clear communication, timely updates and comprehensive discharge summaries
  • Patients returned to your care for ongoing management
  • Contextualised care, with every decision guided by what’s best for the patient and their families

Our Referral Process

Making specialist referrals simple

From your first referral through to discharge and ongoing care, we aim to make every step of the process straightforward. We’ll keep you informed, work collaboratively with your practice, and ensure your patient returns to your care with the information and support you need to continue their care confidently.

Submit a Referral
Refer online, by email or over the phone, whatever works best for your practice. Our team will review your referral and contact the client to arrange a booking promptly.

Specialist Assessment

Every referral is reviewed by our team to ensure your patient is seen by the most appropriate specialist as quickly as possible. For emergency referrals, patients are triaged immediately on arrival according to clinical urgency.

Collaborative Care

Your patient receives specialist care while we keep you informed at every significant stage. We’ll communicate important diagnostic findings, treatment decisions and discharge planning, so you’re always involved in your patient’s care.

Back to Your Practice

Once your patient’s specialist treatment is complete, they’ll return to your care with a comprehensive discharge summary and recommendations for ongoing management. Our specialists remain available for follow-up discussions, advice and co-managed care whenever needed.

Submit Your Referral

Fill in your details and your patient’s information below and our team will take it from there, keeping you updated throughout every stage of their care.

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Referral Information

Not sure if a case needs a referral? Give us a call

Our animal referral and emergency centre team is here to help

Our specialists are always available for an informal case discussion, so give us a call. We’re happy to help you work through the options and decide on the next best step, no formal referral required.

Contact Us
perth vet specialist

Frequently Asked Questions

Referring to ACES is simple. Submit your referral online, by email or over the phone—whichever works best for your practice. Once we receive your referral, our team will contact the owner promptly to arrange an appointment. If you’d like to discuss a case before making a formal referral, our specialists are always happy to help.

Yes. ACES provides both 24/7 emergency care and planned specialist referral services. Emergency patients can be referred at any time, while planned referrals are booked with the most appropriate specialist as soon as possible.

Once your patient arrives, our specialist team takes over their care while keeping you informed throughout their treatment. We’ll contact you with any significant diagnostic findings or changes to the treatment plan and provide a comprehensive discharge summary, including recommendations for ongoing management when your patient returns to your care.

Absolutely. Our specialists are always happy to discuss cases, review diagnostic findings or help determine whether referral is the right next step. Whether or not a formal referral follows, we’re here as a collaborative resource for your practice.

Yes. Our role is to complement the care you provide, not replace it. Once your patient’s specialist treatment is complete, they’ll be referred back to you with a comprehensive discharge summary and clear recommendations so ongoing care can continue seamlessly through your practice.